Last Updated: July 20, 2025

By using the app, you agree to the practices described in this Privacy Policy. Acceptance of this Privacy Policy also constitutes acceptance of any future updates or revisions.

Information We Collect

We collect the following information when you use our app:

• Name
• Phone Number
• Age
• Gender
• Location (while using the app)
• App Usage Metrics (such as feature usage and session duration)
• Content of messages you send within the app
• Screenshots of video calls (captured solely for moderation and safety purposes)

How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide and improve app features
• Analyze app usage to enhance user experience
• Analyze the content of messages to improve and develop the app and to enable certain in‑app features, including safety tools and content recommendations

Data Sharing

We do not sell your personal information to third parties. However, when you or other users choose to share content using the app’s integrated share buttons, your name and limited profile information may be transmitted to the third‑party apps or services selected by the sharing user.

App Analytics

We use third‑party analytics platforms, including Mixpanel and Google Analytics, to collect and analyze your interactions with the app. These platforms may process usage information to help us understand and improve your experience.

SMS Verification with Twilio

To confirm your identity when creating or accessing an account, we send verification codes via SMS through Twilio, Inc. Your phone number and the contents of the verification message are shared with Twilio solely for this purpose. Twilio acts as our service provider and processes this information in accordance with its Privacy Policy. By requesting SMS verification, you consent to the transfer of your phone number to Twilio and to its processing as described.

Screenshots of Video Calls

For safety, trust, and moderation purposes, we may automatically capture screenshots of video calls conducted through the app. These screenshots may be reviewed by our moderation team and retained only as long as necessary to investigate and document potential violations of our Community Guidelines, to comply with legal obligations, or to protect the rights and safety of our users.

Use of OpenAI for Moderation

When content is reported or flagged for review, we may submit portions of that content to OpenAI for automated analysis. This helps us assess potential violations of our Community Guidelines. OpenAI processes this information solely on our behalf and is bound by confidentiality obligations.

Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

We do not use cookies to track or store user information. Any cookies that may be set by your web browser or third‑party services (such as hosting providers) are beyond our control and are not used by us for any tracking purposes.

Your Privacy Choices

You may request to review or update your personal information at any time by contacting us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at help@duskdating.app.